Les avis de nos clients

Reply from the village

Dear Guest,Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you enjoyed your stay and found our facilities superb. Your kind words about our helpful and friendly staff mean the world to us—they work hard every day to ensure our guests feel welcome and well taken care of.We truly appreciate your recommendation and hope to welcome you back to Yelloh! Village Ilbarritz Côte Basque for another fantastic stay in the future.Warm regards, The Team at Yelloh! Village Ilbarritz Côte Basque

Reply from the village

Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay, the location, and your bungalow.Your satisfaction is our greatest reward, and we hope to welcome you back to Yelloh! Village Ilbarritz Côte Basque very soon for another wonderful experience.Warm regards, The Team at Yelloh! Village Ilbarritz Côte Basque

Reply from the village

Dear Guest,Wow, thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had such a great experience with us. Your kind words about our friendly, helpful staff mean the world to us—they truly enjoy making your stay special.We’re also thrilled that you appreciated our relaxed atmosphere, the convenient location (just 12 minutes to Intermarche, 10 minutes to the beach, and a bus stop right in front of the camping), and the comfort of our mobile homes with their sunny decks. And yes, our chocolatines are a big hit—we’re so glad you loved them!We can’t wait to welcome you back to Yelloh! Village Ilbarritz Côte Basque for another fantastic stay.Warm regards, The Team at Yelloh! Village Ilbarritz Côte Basque

Reply from the village

Thank you so much for your wonderful review!We are delighted to hear that you were pleased with our location, and that you found our campsite to be quiet, calm, and green. It means a lot to us that you also highlighted the friendliness of our staff. Our team works hard to create a welcoming and serene environment for all our guests, and your feedback is a great reward for their efforts.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Yelloh! Village Ilbarritz Côte Basque for another relaxing stay.L'équipe Yelloh! Village Ilbarritz Côte Basque.

Reply from the village

Thank you for your kind feedback!We are so glad to hear that you were happy with your stay and that our pet-friendly policy made it possible for your entire family, including your pet, to relax and enjoy the vacation together. We believe that four-legged family members deserve to be part of the fun too.We hope to welcome you and your whole family back to Yelloh! Village Ilbarritz Côte Basque very soon for another wonderful stay.L'équipe Yelloh! Village Ilbarritz Côte Basque.

Reply from the village

Dear Guest,Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you and your family enjoyed your stay with us, from the warm welcome at reception to the service in our restaurant and the activities organized by our animators.It’s fantastic to know that the Yelloh! Village app was helpful and that you found plenty to do during your stay. Your kind words mean a lot to our team, who work hard every day to make your experience special.We can’t wait to welcome you back for another memorable stay at Yelloh! Village Ilbarritz Côte Basque!Warm regards, The Team at Yelloh! Village Ilbarritz Côte Basque

Reply from the village

Thank you so much for this wonderful feedback!We are so pleased to hear you had a great stay and appreciated the perfect organization and numerous amenities of our site. Knowing that you would definitely recommend us is the best compliment our team could receive.We are very proud to be vos artisans du bonheur, and we hope to have the pleasure of welcoming you back again very soon.L'équipe Yelloh! Village Ilbarritz

Reply from the village

Thank you so much for this wonderful feedback!We are absolutely thrilled to read that you loved your stay with us and that our efforts made a difference. It's a joy to know you appreciated the exceptional cleanliness of our site, the private bathrooms, and especially the brilliant entertainment. We've passed on your kind words to the team, and they were particularly happy to hear your appreciation for the band who played on September 5th.We truly believe that nous sommes vos artisans du bonheur, and your comment is the best reward for our hard work.We can't wait to welcome you back to another one of our sites in the future!L'équipe Yelloh! Village Ilbarritz

Reply from the village

Thank you so much for this absolutely wonderful review!We are thrilled to read that you had such a great time with us. It’s fantastic to know that you found your cabin to be very clean, well-equipped, and comfortable, and that you appreciated the cleanliness and maintenance of the site as a whole.We’re especially happy that the entertainment was a hit with your kids, and that you all enjoyed the foam party and quizzes! It means a lot to our team to know that their hard work is a success.We couldn't agree more that our location is a great asset. Having shops, beaches, and bike routes right on your doorstep truly makes for a perfect holiday.We are so proud to be vos artisans du bonheur, and we sincerely hope to see you all again next year. We'll be keeping our fingers crossed for that dryer weather too!L'équipe Yelloh! Village Ilbarritz

Reply from the village

Parfait ! Je peux vous proposer un modèle de réponse à la fois professionnel, attentif et chaleureux, adapté à un commentaire positif qui contient la mention "je recommande".Bonjour,Merci infiniment pour votre retour ! C'est une grande joie de lire que vous avez passé un excellent séjour.Nous sommes très heureux que vous ayez apprécié votre expérience parmi nous, et votre recommandation est notre plus belle récompense. C'est pour des retours comme le vôtre que nous travaillons chaque jour, car nous sommes vos artisans du bonheur !Nous espérons vous retrouver très prochainement.L'équipe Yelloh! Village Ilbarritz Côte Basque

Reply from the village

¡Qué alegría leer su comentario! Muchísimas gracias por haber compartido una experiencia tan maravillosa y detallada.Nos complace enormemente saber que el camping cumplió con todas sus expectativas y que encontró todo lo necesario para disfrutar de unas vacaciones en familia. Nos llena de orgullo recibir su mención sobre la amabilidad de nuestro personal de recepción. Es un verdadero placer poder sorprender a nuestros huéspedes con servicios como el traslado gratuito al aeropuerto y con actividades accesibles y gratuitas para todos.Su mensaje es la mejor recompensa para nosotros, ya que somos vuestros artesanos de la felicidad!Estamos encantados de que haya disfrutado tanto y ya estamos deseando darle la bienvenida de nuevo el año que viene.L'équipe Yelloh! Village Ilbarritz Côte Basque

Reply from the village

Hello,Thank you so much for your feedback! It's a real pleasure to read that you appreciated the welcome from our team, the quality of our service, and our great location and environment. Your satisfaction is our greatest reward.We have taken note of your very useful suggestions regarding the equipment in the bungalow. Thank you for pointing out the need for a vegetable knife and a cover for the microwave. We will pass this on to our teams as we are always looking for ways to improve our accommodations for our guests.We hope to see you again soon for another great stay!The Yelloh! Village Ilbarritz Côte Basque team

Reply from the village

Vielen Dank für Ihr Feedback!Wir freuen uns sehr, dass Sie unseren Campingplatz als schön und gepflegt empfunden haben. Das ist eine tolle Bestätigung für die Arbeit, die wir jeden Tag leisten.Es tut uns leid zu hören, dass Stellplatz 234 nicht Ihren Erwartungen entsprochen hat. Ihr Kommentar ist uns sehr wichtig, da er uns hilft, die Qualität jedes einzelnen Platzes zu überprüfen. Wir werden Ihre Anmerkung ernst nehmen und den Stellplatz genauer unter die Lupe nehmen.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen einen Platz anbieten zu können, der Ihren Wünschen besser entspricht.L'équipe Yelloh! Village Ilbarritz Côte Basque

Reply from the village

Hello,Thank you for your feedback! We're so happy to hear that you enjoyed our village, its close proximity to the sea, and that you found our animators to be competent and English-speaking.We do understand your disappointment regarding the lack of German-speaking staff at the children's club. The makeup of our animation teams can vary from one season to another, and unfortunately, we're not always able to guarantee the presence of every language, with the exception of English, which is a priority for us.We will take your comments into account, and we are truly sorry that this part of your experience did not meet your expectations. Your feedback is very valuable to us as we work to improve our services.We hope to see you again soon in the Basque Country.The Yelloh! Village Ilbarritz Côte Basque team

Reply from the village

Hello,Thank you so much for your feedback! We are thrilled to hear that your daughter loved our pools and that you found our staff to be lovely. It's also great to know you appreciated the village's perfect location for exploring the beautiful Basque Country.We are truly sorry to hear that there were a couple of aspects that were disappointing. Your experience is very important to us, and we would love to learn more about what could have been better.If you are willing, please feel free to send us more details at your convenience. Your insights are invaluable as they help us to continuously improve our services for all of our guests.We hope to have the pleasure of welcoming you back for a flawless stay in the future.The Yelloh! Village Ilbarritz Côte Basque team

Reply from the village

What a joy to read your comment! Thank you so much for taking the time to share your experience.We are so happy that you appreciated our staff, the village's great location, and its direct access to Biarritz. It's a real pleasure to know that you felt a nice atmosphere here, because we are your artisans of happiness!We hope to see you again very soon for new adventures in the Basque Country.The Yelloh! Village Ilbarritz Côte Basque team

Reply from the village

What a joy to read your comment! Thank you so much for taking the time to share your experience.We are delighted that you appreciated the ideal location of our village, the spotless cleanliness of the premises, and the kindness of our team. Your satisfaction is our greatest reward, because we are your artisans of happiness!We hope to see you again very soon for new adventures in the Basque Country.The Yelloh! Village Ilbarritz Côte Basque team

Reply from the village

Thank you for sharing your feedback. We're so glad you enjoyed your stay and found our village, facilities, and staff to be lovely. We appreciate your kind words about the new padel court and the beautiful nearby beach.We understand your disappointment regarding the absence of a soccer/basketball court. We recognize that these sports are important to many of our guests. We are currently working on our long-term plan to bring these facilities back. A basketball court is scheduled for 2026, and a soccer field for 2027.We hope you'll come back and enjoy these new amenities with us in the future.

Reply from the village

Thank you so much for your feedback! We're thrilled to hear that you had a very good stay and that our staff made such a positive impression.We look forward to welcoming you back to Yelloh! Village Ilbarritz soon!