Les avis de nos clients

Reply from the village

Bedankt voor uw feedback!We zijn erg blij te horen dat u een prima verblijf heeft gehad in Yelloh! Village Ilbarritz.We hopen u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Het team van Yelloh! Village Ilbarritz

Reply from the village

Thank you for your feedback. We are glad to hear that everything was fine and that you found our staff very nice.We understand your comment about the price in comparison to other places where you have stayed. We strive to offer a wide range of services and facilities, including a heated aquatic area, various activities for all ages, and an ideal location near the beach and the city.We hope that despite this, you fully enjoyed your stay with us and we would be delighted to welcome you back to Yelloh! Village Ilbarritz.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Thank you for your feedback!We are delighted to hear that you had an easy and relaxing, enjoyable stay. We are also very pleased that you appreciated our great pool facilities, the cleanliness of the campsite, the good signage, the quiet nights, and our helpful staff.Your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you back to Yelloh! Village Ilbarritz very soon.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Thank you for your feedback!We are delighted to hear that you had a great holiday and that you found our staff polite and very helpful.Your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you back to Yelloh! Village Ilbarritz very soon.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Vielen Dank für dieses positive Feedback!Wir freuen uns sehr, dass Sie einen ruhigen und entspannten Urlaub bei uns verbracht haben.Ihre Zufriedenheit ist unsere größte Belohnung und wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Das Team des Yelloh! Village Ilbarritz

Reply from the village

Thank you for your review. We are delighted to hear that you had a perfect stay, that you found everything you needed on site, and that our staff was very kind and helpful.We have taken note of your comment about the heavy entertainment program, which you sometimes found to be "noisy" late at night. It is important to us that everyone can enjoy the campsite. However, to respect everyone's rest, our animations end at 10:45 pm at the latest.We hope that, despite this detail, you fully enjoyed your stay. We would love to welcome you back to Yelloh! Village Ilbarritz Côte Basque.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Thank you for your wonderful feedback!We are delighted to hear that you had a great time and that our site is the best you've stayed at with Eurocamp. It's fantastic to know that you enjoyed the new padel court, as well as playing table tennis and petanque.We are also very pleased that you appreciated our great location, making it easy to visit the beach, Biarritz, Bidart, and even San Sebastian.Your positive comments are the greatest reward for our team. We hope to have the pleasure of welcoming you back to Yelloh! Village Ilbarritz very soon.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Thank you for your feedback!We are delighted to hear that your family had a very nice time at our site. It's great to know that they enjoyed the swimming area and the padel court, and that your premium lodge was very nice and comfortable.Your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you back to Yelloh! Village Ilbarritz very soon.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Thank you for your review!We are very pleased to hear that you had a great time and that you liked the people and the campsite.Your satisfaction is our greatest reward. We hope to welcome you back to Yelloh! Village Ilbarritz very soon.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Thank you for your feedback. We are very pleased that you found our staff to be outstanding. It is our goal to provide our guests with first-class service, and your appreciation means a lot to us.We have taken note of your comments regarding the arrangement of the mobile homes and the lack of a football pitch. The mobile homes are placed so they are not directly facing each other in order to maintain privacy and avoid direct eye contact. All our mobile homes are south-facing.Your opinion is very important to us, and we use it to continuously improve our facilities and services. We hope to welcome you back again in the future.Kind regards,The Yelloh! Village Ilbarritz Team

Reply from the village

Bedankt voor uw feedback!We zijn erg blij te horen dat u onze camping mooi vindt en dat u het waardeert dat deze niet te groot is. Het is ook fantastisch dat u de loopafstand naar het strand op prijs stelt. We zijn trots op onze ideale ligging die het mogelijk maakt om te genieten van de prachtige kustlijn.We hopen u in de toekomst opnieuw te mogen verwelkomen in Yelloh! Village Ilbarritz.Met vriendelijke groet,Het team van Yelloh! Village Ilbarritz

Reply from the village

We zijn erg blij te horen dat u ons personeel vriendelijk en toegankelijk vond en dat ze altijd klaarstonden om u te helpen. Het is geweldig om te lezen dat u onze camping mooi en rustig vond, en dat u de uitstekende ligging voor uitstapjes en het strand op prijs stelde.Uw feedback is een grote motivatie voor ons team. We hopen u in de toekomst opnieuw te mogen verwelkomen in Yelloh! Village Ilbarritz Côte Basque.Met vriendelijke groet,Het team van Yelloh! Village Ilbarritz

Reply from the village

Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you had such a great start to your family vacation with us.It's a pleasure to know that you found our facilities excellent and that our staff went above and beyond to make your stay special. We're especially happy that we could provide that "lovely touch" for your son, even without you asking. We believe these small gestures are what make a vacation truly memorable.Thank you for your kind words about the flawless finish of your stay. We can't wait to welcome you back for a fourth time. We'll be here with our fingers crossed! 🤞Kind regards,

Reply from the village

Thank you so much for your wonderful feedback! We are so glad to hear that you had a wonderful week with us.It's a pleasure to know that you found our staff friendly and helpful, and that you were so happy with your accommodation. We work hard to ensure all our guests have a great experience, and your kind words are the best reward for our team.We hope to have the pleasure of welcoming you back to Yelloh! Village Ilbarritz Côte Basque in the future!Kind regards,

Reply from the village

Bedankt voor uw feedback! We zijn blij om te horen dat u ons park mooi vond en de rust kon waarderen, ondanks het grote aantal accommodaties.Het is ons doel om een evenwicht te vinden tussen het aanbieden van een ruim aanbod en het creëren van een kalme en ontspannen sfeer. Fijn dat u heeft gemerkt dat we daarin geslaagd zijn.We hopen u in de toekomst opnieuw te mogen verwelkomen in Yelloh! Village Ilbarritz Côte Basque.Met vriendelijke groet,Het team van Yelloh! Village Ilbarritz

Reply from the village

Thank you so much for your fantastic feedback! We are absolutely thrilled to hear that you had a brilliant time and would definitely come back.It's wonderful to know that you found our staff fantastic and helpful. We'll be sure to pass on your kind words to the entire team, as they work hard to make every guest's stay special. We're also delighted that you particularly enjoyed the salsa class and the padel court!Thank you again for choosing to stay with us. We can't wait to welcome you back to Yelloh! Village Ilbarritz Côte Basque for another memorable holiday!Kind regards,

Reply from the village

Thank you so much for your fantastic feedback! We are absolutely thrilled to hear that your holiday at Yelloh! Village Ilbarritz Côte Basque was so special.It is a great pleasure to read that you enjoyed everything about our site, from the facilities, food, and location. However, your special mention of our staff is the greatest compliment we could receive. Our team works hard to be friendly, helpful, and ensure that nothing is too much trouble, and knowing that this made your holiday truly special is incredibly rewarding.Your kind words are the best encouragement for us to continue our efforts. We hope to have the pleasure of welcoming you back again soon!Sincerely,

Reply from the village

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience at Yelloh! Village Ilbarritz Côte Basque.It's a pleasure to know that you enjoyed our cabins and found our staff to be so lovely. We work hard to create a welcoming and friendly atmosphere, and your kind words are the best reward for our team.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to this beautiful part of the South of France soon!Sincerely,

Reply from the village

Thank you for your positive feedback regarding the friendliness and efficiency of our staff, as well as the quality of our pool and our ideal geographical location for exploring the beaches and Biarritz.We have taken good note of your disappointment regarding the replacement of the multi-sports pitch with a padel court. We understand that this may have been a major reason for your booking. We would like to clarify that this change was clearly mentioned on our website as soon as our bookings opened for the 2025 season, on November 1st, 2024. We strive to communicate all developments in our infrastructure transparently, and we regret if this information did not reach you.Regarding the density of the mobile homes, our campsite has a classic layout for an establishment located in a town and by the sea. This type of location, highly sought after for its proximity to points of interest, does indeed imply an optimization of space. However, we have designed the layout of all our mobile homes so that they are south-facing and without any direct vis-à-vis, in order to preserve each person's privacy on the terrace as much as possible. We apologize if the perception of space did not meet your expectations.Your feedback is valuable and helps us continuously improve our services. We hope that despite these few points, you will retain good memories of your stay at Yelloh! Village Ilbarritz Côte Basque.Sincerely,

Reply from the village

Thank you for your positive feedback regarding your stay, the pleasantness of your pitch, and the cleanliness of your private sanitary facilities. We are delighted that these aspects contributed to an enjoyable stay.We have taken good note of your comment about the noise from the evening entertainment at the restaurant. We would like to clarify that our establishment is a Yelloh! Village, and as a "club campsite," we offer a dense entertainment program, especially in the evenings. The expectation of the majority of our holidaymakers for these activities is high, as they are a key element of the atmosphere in our village.Our entertainment concludes at 11:30 PM at the latest, and silence is required throughout the campsite from midnight. We strive to find the right balance between entertainment and respecting everyone's tranquility. We understand that the noise level may sometimes have been an inconvenience, and we apologize for that.We hope that, despite this point, your overall stay at Yelloh! Village Ilbarritz Côte Basque was very pleasant.